Shipping policy

Shipping Policy

Last Updated: [28/05/26]

At Montellune, we are committed to providing an excellent customer experience. To ensure complete transparency, we have outlined our shipping policy below. We also offer free shipping on all orders within the United Kingdom.

Shipping Locations

This shipping policy applies to orders shipped within:

The United Kingdom

Delivery Times

Below are our estimated delivery timeframes:

Order Cutoff Time:
6:00 PM EST
Orders placed after this time will be processed on the following business day, which may add an additional day to the estimated delivery timeframe.

Order Handling Time:
1–2 business days, Monday–Friday
Once your order has been processed, it will be dispatched using one of our trusted delivery partners.

Transit Time:
6–8 business days, Monday–Friday

Estimated Delivery Time:
Total Estimated Delivery Range, 7–10 business days)

Please note that delivery estimates may vary due to circumstances outside of our control.

Carrier Services

We work with reliable shipping providers to deliver orders within The United Kingdom, including:

Royal mail

YODEL

EVRI

Shipping Costs

Free Shipping:
All orders within The United Kingdom qualify for free shipping with no minimum purchase required.

Delivery Issues

If you encounter any delivery issues, including delays or lost parcels, please contact our customer support team as soon as possible. We are happy to assist and will do our best to ensure your order arrives safely.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You can track your shipment through our Order Tracking Page:

Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on this page along with the revised Last Updated date. We encourage customers to review this policy periodically. Continued use of our website following any changes indicates your acceptance of the updated policy.