Billing Terms and Conditions

Billing Terms and Conditions

Last Updated: 26/06/02

This Billing Terms & Conditions Policy outlines the payment and billing procedures that apply to purchases made through Montellune.

Accepted Payment Methods

At Montellune, we provide a range of secure payment methods to make your shopping experience simple and convenient. We currently accept:

Credit & Debit Cards: Visa, MasterCard, American Express

PayPal

Afterpay (where available)

Apple Pay & Google Pay

Bank Transfers (available for bulk orders only — please contact us for further information)

All transactions are processed in Pounds Sterling (GBP).

Payment Processing

Full payment is required at the time an order is placed.

Orders will only be processed and dispatched once payment has been successfully received.

If a payment is declined, rejected, or otherwise unsuccessful, the order will not be confirmed.

Pricing & Currency

All prices displayed on Montellune are listed in Pounds Sterling (GBP).

We reserve the right to modify prices at any time without prior notice.

Any applicable taxes, duties, or shipping charges will be calculated and clearly displayed during checkout.

Secure Payment Processing

Montellune uses SSL encryption technology and trusted third-party payment providers to safeguard your personal and financial information.

We do not store, process, or have access to your complete credit card details or payment credentials.

Refunds & Chargebacks

Refund requests are handled in accordance with our Refund & Return Policy.

Any unauthorized, fraudulent, or unjustified chargebacks may be investigated and formally disputed.

If you encounter a billing concern, please contact us at support@montellune.com before initiating a dispute so we can work to resolve the issue as quickly as possible.

Fraud Prevention

Montellune reserves the right to refuse, cancel, or place on hold any order that appears suspicious or is believed to involve fraudulent or unauthorized activity.

For certain transactions, particularly high-value purchases, we may request additional identity verification before processing the order.

Changes to This Policy

We may update or revise this Billing Terms and Conditions Policy from time to time. Any modifications will be posted on this page and reflected by an updated Last Updated date. We recommend reviewing this policy periodically to stay informed of any changes. Your continued use of our website after updates have been published constitutes acceptance of the revised policy.